◦ We offer FREE shipping on all US and US territory orders! International order shipping fee is calculated by the shipping carrier's system base on your location and the item's weight.
◦ Handling time: Same day or no more than 1 day (Monday-Friday). Weekend's order normally dispatched on Monday.
◦ Order with payment received before Noon Central time (CST) from Monday-Friday will dispatch to shipping carrier on the same day.
◦ For any item that is between 1-3.lbs, normally it will be shipped Priority Mail 3 days with USPS.
◦ If the item is under 16 ounce, it's normally ship First Class. You'll get your item within 4-5 days or sooner.
◦ If the item is more than 4.lbs. Fedex would be the shipping carrier. It will be there for you between 5-10days.
◦ There's no problem shipping to a PO.Box unless your post office said so.
◦ Q: Why free shipping but charged restocking fee when refund?
◦ A: The seller paid for actual shipping cost to the shipping carrier service when sending it to you. Therefore, when return, this actual cost will be deducted as a restocking fee to cover the cost.
◦ Q: Is there combine ship when purchase multiple?
◦ A: If it is ship free then there is no combine. But if you buy multiple items and want more discount, please contact through message and do not make payment yet, wait for the invoice.
◦ Q: What does "Store Display" or "New Without Box" and "New without tag" mean?
◦ A: Item with condition that is "New without box" and "Store Display" is when the item was on the shelf to display and show case the item at the store that selling it. The item could have been tried on and showed sign of worn. Item will be described in details and close up pictures. The item in the pictures will be the exact one that you will get.
"New without tag" is normally applicable for clothing that obviously has no sign of wearing/washing, or it had an original label and tag but has been crossed out or removed to prevent original physical store return.
◦ Q: "Pre-owned"?
◦ A: All "Pre-owned" items are inspected carefully and normally in either good or very good condition. Any issue would be described. However, we could miss a thing or two and that is totally unintentionally, please contact seller for dispute and solution. All items have been wiped, cleaned or washed or dry clean and stored under room temperature with Silica Gel bags to control moisture.
◦ Q: Is the item authentic?
◦ A: The item was bought directly from major brand name stores with receipt that include the item name/UPC/serial number/date of purchase. In case of dispute about authentication, this will be provided as proof.